Phone: 800-798-7886
Direct Line: 304-776-8070
or
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General Information and Reservation Policy
For your convenience, we have included information about our hotel that may be helpful for you as you plan your West Virginia vacation.
Comfort Inn Charleston General Information and Reservation Policy
Hotel Check-in/Arrival
- Check-in time 3:00 P.M. (or earlier based on availability)
-
Check-out time 11:00 A.M.
Guaranteed ReservationThis is a reservation using a valid credit card to hold a room for late arrival, guest coming in after 4 P.M. on the date of arrival. Rooms will be held until 7 A.M. the following morning of the reservation. In order to cancel a guaranteed reservation and not incur a charge, you must cancel by 4 P.M., 24 hours before the date of arrival, special events and holidays may have different cancellation policies. Advanced Deposits may be used to hold rooms for late arrival. Just stop by or mail a check or money order to the hotel seven days prior to arrival. If paying by Debit Card, a $100 deposit is required by debit card or cash at check in. If paid by cash, the deposit will be refunded at checkout. Refunds to debit cards may take 7 business days to refund to your account. Rooms can be paid by cash at checkout only pending valid credit or debit card with the entire authorized amount to secure the room.
Non-Guaranteed Reservation
All reservations held until 4 P.M. on the day of arrival. If you have not arrived by 4 P.M., rooms will be cancelled.
Comfort Inn Charleston is owned by: Hi-Lad, Inc
102 Racer Drive, Cross Lanes, WV 25313
Phone: 1-800-798-7886
Fax: 304-776-6460
Franchise of Choice Hotels International
10750 Columbia Pike, Silver Spring, MD 20901
www.choicehotels.com
Toll Free number: 1-800-228-5150